Our Staff

Jamie Henry

Executive Director

  • Administrative Entity Liaison
  • Budget Oversight
  • Hearings/Appeals
  • Compliant Resolution
  • Person Centered Thinking Mentor
  • Personnel Supervision
  • Supports Coordination Organization Liaison
  • Employment Co-Lead

(814) 949-2912 ext. 211

Carol Hartman

Director of Finance

  • PROMISe Claims
  • Reconciliation/Resolution
  • HCSIS Administrator
  • Desk Review (Cost Reports)
  • Fiscal Data/Reporting
  • Contracts
  • Audit Provider Financials
  • Accounts Payable/General Ledger
  • Bank Reconciliation
  • Service Authorization
  • ISP Fiscal Year Renewals

(814) 949-2912 ext. 210

Kelly Popich

Early Intervention Program Director

  • EI Program Oversight
  • EI Program Fiscal Management
  • OCDEL/EI Provider/EI SCO Liaison
  • Local Interagency Coordinating Council (LICC)
  • Monitoring/Accountability
  • Contract Development
  • PELICAN Administrator

(814) 949-2912 ext. 207

Melissa Gordon

Intellectual Disability Program Director

  • Waiver Capacity/Allocation Lead
  • ID Provider Liaison
  • OBRA Lead
  • PDS/AWC Lead
  • Life Sharing Lead
  • Monitoring/Accountability
  • Provider Development
  • Unanticipated Emergency
  • Grievance Resolution Liaison
  • Certified Investigator
  • State Center Co-Lead
  • Administrative Review Co-Lead

(814) 949-2912 ext. 208

Jeanna Bilek

Education and Outreach Coordinator

  • Community/Family Liaison Lead
  • Community/Provider Training Lead
  • ISP Work Group Co-Lead
  • Team Support Lead
  • Employment Co-Lead
  • Transition Lead
  • School/Education Lead
  • Technical Assistance Support Team (TAST) Member
  • ISP/Documentation Training
  • ISP Back-Up
  • Certified Investigator

(814) 949-2912 ext. 216

Rosie Gooderham

Quality Assurance and Risk Manager

  • Quality Assurance and Improvement
  • Quality/Risk Assurance Group Co-Lead
  • Provider Qualification
  • Request for Proposals
  • Risk Assessment/Monitoring Issues
  • Quality Management Certified
  • Health Care Quality Unit (HCQU)
  • Independent Monitoring for Quality (IM4Q)
  • Certified Investigator

(814) 949-2912 ext. 209

Missy Glunt

Service Provision Manager

  • Individual Support Plans (ISPs)
  • ISP Workgroup Co-Lead
  • Variance and Monitoring Deviation Lead
  • Technical Assistance Support Team (TAST) Member
  • Provider Contact
  • Human Rights Committee (HRC) Chairperson
  • Dr. Denise Vanacore Co-Lead
  • Certified Investigator

(814) 949-2912 ext. 213

Catie Richards

Dual Diagnosis Navigator

  • Local Mental Health/ID Services Liaison
  • Dual Diagnosis Treatment Team (DDTT) Liaison
  • Community Stabilization Reintegration Unit (CSRU)Liaison
  • Technical Assistance Support Team (TAST) Facilitator
  • Human Rights Committee Facilitator
  • Dual Diagnosis Steering Committee Liaison
  • State Hospital/State Center Liaison
  • Dr. Denise Vanacore Lead
  • Certified Investigator

(814) 949-2912 ext. 205

Jaime Zaliznock

Incident Manager

  • Incident Management Lead
  • Certified Investigation Peer Review Lead
  • Certified Investigator Peer Group Facilitator
  • Certified Investigator Co-Lead
  • Administrative Review Lead
  • Quality/Risk Assurance Group Co-Lead
  • Quality Management Certified

(814) 949-2912 ext. 212

Pam Sheehe

Administrative Assistant

  • Administrative Support
  • Voter Registration
  • Purchasing Agent
  • Record Retention
  • Correspondence Manager
  • Public Contact Liaison

(814) 949-2912 ext. 201

Brenda Basal

Business Management Assistant

  • Payroll Processing
  • Contract/Insurance Compliance
  • Fiscal Support for EI and ID Programs
  • Representative Payee
  • Waiver Re-Evaluation Processing
  • Re-Qualification Processing
  • Payroll Taxes

(814) 949-2912 ext. 203

Bradley Welles

Intake and Enrollment Manager

  • Intake and Enrollment
  • Determination Lead
  • Prioritization of Need for Services Lead
  • County to County Transfer Lead
  • Waiver Eligibility and Redetermination Lead
  • OBRA Co-Lead
  • Certified Investigator Co-Lead

(814) 949-2912 ext. 220